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Privacy Policy

GetTicket doesn’t share your information with anyone except our Administrators, and the Organisers of the event you have bought tickets to. Your information is obviously transmitted/stored via the services used and/or required for the function of the site, such as Kinsta our host, Mailchimp/Sendinblue for our email marketing campaigns, Cloudflare for caching and DDOS protection, Postmark to send you your tickets and transaction-related emails, and Google's GSuite for our administration-related functions. GetTicket uses cookies, and we use Facebook Pixels and Google Analytics for our marketing campaigns, and to make sure you get the best experience on site. We use Hotjar to make sure our site is simple to use, and occasionally New Relic to monitor for errors. Your payments are made securely via PayPal, Square or Stripe; your credit card information is not sent or seen by GetTicket (except the last 4 digits of your card number); PayPal/Stripe simply sends the funds and related payment information to GetTicket and associated event Organisers when your payment is complete. We receive your order and shipping information in order to verify you. Your data is stored securely at our host, and at GetTicket HQ. Your transaction details will be retained by GetTicket as required by Australian taxation laws or for 5 years, whichever is the longest. Please contact your event Organisers for any information regarding their privacy policy. If you have any questions, feel free to contact us and we will be happy to help.

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